At Yuparts, we are committed to delivering your car parts and accessories safely, quickly, and reliably across the EU. Please read this Shipping Policy carefully to understand how we handle orders, delivery times, and costs.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- You will receive an order confirmation email with your order details and tracking information once your order is shipped.
- During peak periods or promotional events, processing may take slightly longer.
Shipping Methods & Delivery Times
- We ship using trusted carriers such as GLS, DPD, or others
- Standard shipping usually takes 2–3 business days within the EU
- Inside UK we will be using our UK based warehouse an ship next day 1-2 day delivery
- Expedited shipping options are available at checkout for faster delivery.
- Delivery times are estimates only and may vary due to courier delays, customs checks, or unforeseen circumstances.
Shipping Costs
- Shipping costs are calculated at checkout based on weight, size, and destination.
- Free shipping promotions may be offered for orders above a certain value.
- Additional charges may apply for remote areas or large/heavy items.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your shipment directly through the courier’s website to monitor delivery progress.
- Please allow 24 hours for tracking information to be updated after shipment.
Damaged or Lost Shipments
- If your item is damaged during transit, please contact us within 48 hours of delivery with photos of the damage.
- If your item is lost in transit, contact us immediately so we can investigate with the courier.
- We will provide a replacement or refund for items damaged or lost due to courier issues.
International Shipping (Optional)
- Currently, Yuparts ships from our EU based warehouse to all EU countries
- For UK ordes we will be using our UK based warehouse
Customer Responsibilities
- Ensure that the shipping address provided is complete and accurate.
- Someone should be available to receive the package during delivery.
- Check the package upon receipt and report any issues immediately to victor.apoto@outlook.com.
Contact Information
For any questions regarding shipping, delivery times, or issues with your order, please contact us at:
Email: victor.apoto@outlook.com
Response Time: 24–48 hours
